Terms and Conditions

Frequently Asked Questions

We are always happy to help. If you can’t find the information you are looking for, please don’t hesitate to reach out.

You can reschedule once at no cost with ≥ 24 hours’ notice. No-shows or same-day cancellations count as “Session 1” for refund purposes—future balance is refundable, the missed session fee is not.

You’re welcome to use the documents for your own career, but the Terms grant a personal licence only. Republishing, selling, or handing them out in a course or Facebook group isn’t allowed without written permission.

Send an email to info@govcareer.ca with your order number and a short note. If your request matches the refund window described in the Terms, the payment is reversed to your original card within 3-5 business days.

No one can promise that. No one can promise that. While my methodology has helped many clients secure interviews, hiring decisions remain solely with the employer. Results vary according to each client’s background, effort, and prevailing job-market conditions.

What I guarantee is: you’ll leave the audit with a clear, actionable strategy to beat most applicants. If not, I’ll refund the audit.

Please contact me directly, and I will be happy to answer your questions.

Terms and Conditions

Effective June 15, 2023

By purchasing any services from GovCareer.ca, you agree to the following Terms & Conditions. These Terms explain your rights and responsibilities and outline the scope and limitations of the services offered. Please read them carefully.

1. About GovCareer.ca

GovCareer.ca operates as a sole proprietorship in Ontario, Canada.

2. General Terms of Service

GovCareer.ca provides advisory and coaching services for individuals pursuing government employment.

I’m not a recruitment agency and do not guarantee employment. Purchasing a service does not guarantee job offers or interview invitations.

Advice is based on publicly available hiring guidelines and experience.

All services are delivered virtually. All services—résumé audits, rewrites and coaching—are delivered online via Zoom, Google Meet, Loom, email, website and digital materials.

Client cooperation and engagement are required to achieve optimal results.

Services are for personal, non-commercial use only — reselling or redistributing materials is prohibited.

You must be ≥ 18 years old and legally able to enter into contracts.

3. Refunds & Cancellations

Refunds are as indicated in the packages.

Cancellation requests must be sent via email to [your email] before service delivery begins.

Failure to attend scheduled sessions without notice may result in forfeiture of the session.

4. Package Terms & Limitations

Package deliverables are outlined on the Services Page and confirmed in your service confirmation email.

All packages include live coaching and advisory components — clients are expected to participate actively.

Materials provided (résumés, cover letters, templates) are for your personal use only.

GovCareer.ca does not write or submit applications on your behalf.

You are responsible for maintaining your own application profiles and documents after package completion.

All documents you supply must be accurate and belong to you. The correctness of the resume provided information is the sole responsibility of the client.

5. Limitations of Liability

GovCareer.ca is not responsible for the outcome of any job application, interview, or employment decision.

Services are provided on a best-effort basis, using professional expertise and industry best practices.

No warranty is provided regarding specific outcomes (shortlisting, interview invitations, job offers). Services are provided “as-is.” Liability is limited to the amount you paid. GovCareer.ca is not liable for indirect or consequential losses.

6. Client Responsibilities

Attend sessions on time (10-min grace).

Provide accurate career history & job postings. Implement recommended changes—results depend on your follow-through.

7. Dispute Resolution Process

In the event of a dispute regarding service delivery or terms, the client agrees to contact GovCareer.ca first to seek resolution.

If a satisfactory resolution is not reached, disputes will be governed by the laws of Ontario, Canada, and may be subject to arbitration or legal proceedings within that jurisdiction.

Clients agree not to initiate chargebacks without first seeking resolution through GovCareer.ca directly.

8. Privacy & Data Usage

Your personal data (name, email, résumé content) is collected solely for the purpose of delivering the purchased service.

GovCareer.ca does not share your data with third parties, except as required to process payments (Stripe) or to deliver email communications (email service provider).

Personal data is handled per the Privacy Policy. Résumés and job-post files are stored on an encrypted drive for 90 days, then deleted. No files are shared with third parties.

You may request deletion of your data at any time by contacting info@govcareer.ca

For full details, please refer to our Privacy Policy.

9. How to Contact Us

For any questions about these Terms & Conditions, refund requests, or service concerns, please contact:
Email: [info@govcareer.ca]
Website: [https://govcareer.ca/contact]