Terms and Conditions

1. About GovCareer.ca

GovCareer.ca operates as a sole proprietorship in Ontario, Canada.

2. General Terms of Service

GovCareer.ca provides advisory and coaching services for individuals pursuing government employment.

I’m not a recruitment agency and do not guarantee employment. Purchasing a service does not guarantee job offers or interview invitations.

Advice is based on publicly available hiring guidelines and experience.

All services are delivered virtually. All services—résumé audits, rewrites and coaching—are delivered online via Zoom, Google Meet, Loom, email, website and digital materials.

Client cooperation and engagement are required to achieve optimal results.

Services are for personal, non-commercial use only — reselling or redistributing materials is prohibited.

You must be ≥ 18 years old and legally able to enter into contracts.

3. Refund & Cancellation Policy

All purchases made on GovCareer.ca are for digital products or personalized services — including résumé audits, coaching sessions, and job search resources.

Résumé Audit Package — Money-Back Guarantee

If you don’t see at least three concrete résumé improvements in your Résumé Audit Action Plan, contact us at [info@govcareer.ca] within 48 hours of delivery for a full refund — no questions asked.

Coaching Packages & Downloadables — Final Sale

All services except the $49 Résumé Audit — including one-on-one coaching packages, interview prep, and downloadable resources — are non-refundable once booked or accessed. These offerings are customized and time-sensitive, and cannot be resold.

Missed Appointments & Cancellations

If you cancel with less than 24 hours’ notice or miss a scheduled session, the appointment is forfeited and no refund will be issued. Time is reserved exclusively for you.
If an emergency or technical issue arises, contact us as early as possible — exceptions may be made at our discretion.

Technical Issues or Concerns

If you experience trouble accessing a file or have concerns about a purchase, email [info@govcareer.ca] within 3 days of your order. We’re committed to resolving issues quickly and professionally.

Extended Satisfaction Guarantee (Full Packages Only)

If you don’t receive a single interview invite within three months of using your tailored résumé and job search strategy, we will re-evaluate your résumé and application approach once — at no additional cost.

This guarantee applies only to full coaching packages (not the $49 Résumé Audit) and assumes you’ve actively applied to suitable government jobs in Ontario.

4. Package Terms & Limitations

Package deliverables are outlined on the Services Page and confirmed in your service confirmation email.

All packages include live coaching and advisory components — clients are expected to participate actively.

Materials provided (résumés, cover letters, templates) are for your personal use only.

GovCareer.ca does not write or submit applications on your behalf.

You are responsible for maintaining your own application profiles and documents after package completion.

All documents you supply must be accurate and belong to you. The correctness of the resume provided information is the sole responsibility of the client.

5. Limitations of Liability

GovCareer.ca is not responsible for the outcome of any job application, interview, or employment decision.

Services are provided on a best-effort basis, using professional expertise and industry best practices. No warranty or guarantee is provided regarding specific outcomes, including shortlisting, interview invitations, or job offers. Services are provided “as-is.”

GovCareer.ca has no affiliation, influence, or relationship with any hiring manager, HR representative, recruiter, or government employer. All hiring decisions rest solely with the employer.

Client results depend on factors outside the control of GovCareer.ca, including but not limited to experience, résumé accuracy, application volume, competition levels, screening criteria, and labour-market conditions.

The client is responsible for submitting accurate applications, tailoring résumés properly, and applying in sufficient volume to generate results.

The client is responsible for submitting accurate applications, tailoring résumés properly, and applying in sufficient volume to generate results.

Liability is limited to the amount paid for the service. GovCareer.ca is not liable for any indirect, incidental, or consequential losses.

6. Client Responsibilities

Attend sessions on time (10-min grace).

Provide accurate career history & job postings. Implement recommended changes—results depend on your follow-through.

7. Dispute Resolution Process

In the event of a dispute regarding service delivery or terms, the client agrees to contact GovCareer.ca first to seek resolution.

If a satisfactory resolution is not reached, disputes will be governed by the laws of Ontario, Canada, and may be subject to arbitration or legal proceedings within that jurisdiction.

Clients agree not to initiate chargebacks without first seeking resolution through GovCareer.ca directly.

8. Privacy & Data Usage

Your personal data (name, email, résumé content) is collected solely for the purpose of delivering the purchased service.

GovCareer.ca does not share your data with third parties, except as required to process payments (Stripe) or to deliver email communications (email service provider).

Personal data is handled per the Privacy Policy. Résumés and job-post files are stored on an encrypted drive for 90 days, then deleted. No files are shared with third parties.

You may request deletion of your data at any time by contacting info@govcareer.ca

For full details, please refer to our Privacy Policy.

9. How to Contact Us

For any questions about these Terms & Conditions, refund requests, or service concerns, please contact:
Email: [info@govcareer.ca]
Website: [https://govcareer.ca/contact]

This website is operated by GovCareer.ca, an Ontario-based service that helps eligible jobseekers secure employment in the public sector.